Frequently Asked Questions
Everything you need to know about our handcrafted calzones delivered to your door.
How are the calzones shipped and packaged?
Our calzones are flash-frozen to lock in freshness, vacuum-sealed, and shipped in insulated boxes with dry ice to ensure they arrive at the perfect temperature.
What are the reheating instructions?
For the best experience, we recommend heating your calzone in a conventional oven at 375°F for 15-20 minutes. Air fryer and microwave instructions are also included on every package.
Do you offer gluten-free or vegan options?
Yes! We have a dedicated 'Special Diets' section featuring certified gluten-free crusts and plant-based cheese and protein alternatives.
How long can I store my calzones in the freezer?
Our calzones maintain their peak flavor and texture for up to 3 months when kept frozen in their original vacuum-sealed packaging.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or thawed, please contact our support team within 24 hours for a full refund or replacement.
When will my order be shipped?
To ensure maximum freshness, we ship orders every Monday and Tuesday via 2-day express shipping to avoid weekend delays in transit.